Operations Manager
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Company
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Blayze Unguem Ltd
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Salary
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Excellent package & major Corporate benefits
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Location
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South West
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Job Type / Hours
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Permanent / Full Time
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Start Date
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Immediate
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Date Posted
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22/07/2010
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Job Reference
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ozzle/V2913
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Company Summary
Blayze Unguem is a dynamic and innovative UK and European executive search consultancy providing clients with un-paralleled levels of service and knowledge in their search for the 'best' talent.
Blayze Unguem operates internally through the specific industry focused consulting divisions
Print & Manufacturing
Technology, Media & Telecoms
Agency & Advertising
Job Description
UK’s leading BPO Company with a key division, providing professional print, logistics and outsourcing support to the Group and an impressive external client base, seek to appoint an experienced Operations/Production/Account Manager to manage the diversity of workflow and personnel (currently 28 staff) of their largest on-site business unit.
This is a critical role, pivotal in the management of around £1m of printed activity going through this site and you will be the ‘Kingpin’ of all on site responsibility & the close liaison with the Partnership Director responsible for the BPO contract.
Candidates must have strong working knowledge of small offset and digital printing facilities, combined with a clear knowledge of transactional printing and personalisation techniques, DSA / Royal Mail and other associated functions, an understanding of the Creative design & delivery proposition, and most importantly, genuine management, leadership & Client management capability & responsibility.
Working to tight deadlines and in a time critical environment, you should possess excellent relationship skills with the ability to communicate clearly and work with minimal supervision.
Key responsibilities are
• Co-ordination and management of the end to end production process, including customer quotations, checking artwork and data requirements, ordering, invoicing and progressing jobs through production
• Provide advice and assistance on products, services, design and production methods
• Manage & ensure data integrity
• Maintain Service levels, Quality & ISO standards
• Timely and accurate reconciliation and interface into Accounts for invoicing
• To develop accounts to their full potential in a fast paced environment
Given the planned expansion of responsibility in this role, including the development of multi site/regional site ownership and a clear policy of promoting from within, this position would suit highly motivated and ambitious people keen to progress.
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