Customer Service Executive (Expired Vacancy)

Company	Key Recruitment (UK) Ltd	Share \|
Salary	£Up to £23K
Location	South West, South East, South Coast
Job Type / Hours	Permanent / Full Time
Start Date	Immediate
Date Posted	03/03/2010
Job Reference	ozzle/HP479

Company Summary

Since 1992 Key Recruitment, a member of the Key Group of Companies, has been providing sales, management and technical personnel to many of the major organisations in a number of specific industry sectors, and have fostered long standing relationships with a number of these organisations.

Now operating within both the UK and European market places, we have developed a flexible and comprehensive approach to recruitment processes and industry expertise.

Job Description

Position:
Customer Service Executive

Location:
South

Salary:
£Up to £23K

The Company:
A global provider and specialist within packaging design, artwork and reprographics delivering brands to market.

The Role:
To contribute to the smooth running of the Business Unit by operational management of accounts for designated clients.
• Communicate effectively with all clients, internal and external
• Identify client requirements
• Maximize income on client accounts
• Document/record all instructions and create job packs for the Studio.
• Manage client requirements and expectations
• Develop client relationships
• Manage critical paths and timings.
• Maintain and provide performance reports and feedback to clients.

Requirements:
The successful candidate must have previous experience within a customer service/ account exec role within the print and/ or packaging industry. Good IT skills and the ability to multitask to enable the client to be serviced to a high standard are essential.