Account Director - Print Management (Expired Vacancy)

Company	Key Recruitment (UK) Ltd	Share \|
Salary	£40000 per annum
Location	Yorkshire, Tyne and Wear, Lancashire, Cheshire
Job Type / Hours	Permanent / Full Time
Start Date	Immediate
Date Posted	12/10/2012
Job Reference	ozzle/WT1350

Company Summary

Since 1992 Key Recruitment, a member of the Key Group of Companies, has been providing sales, management and technical personnel to many of the major organisations in a number of specific industry sectors, and have fostered long standing relationships with a number of these organisations.

Now operating within both the UK and European market places, we have developed a flexible and comprehensive approach to recruitment processes and industry expertise.

Job Description

Position Account Director - Print Management/Managed Services/BPO

Location North

Salary c. £40k Basic + benefits

The Company
Our client is a global leader in the managed print services sector. Their continuing success has elevated them to being a major force in the UK. Innovative, diligent, with an award winning approach to customer service, their client base reads like a who's who of household brands in both the UK and Europe.

The Role
The role primarily involves the overseeing of a flagship contract worth in excess of £11m p.a.
Responsible for a team of c.15 staff you will be tasked with ensuring all SLA's are achieved and all processes adhered to.
Ensure the smooth running of the account and the delivery of all customer projects.
Improve processes where necessary to increase efficiency and help maximise the profit margin on the account.
Liaising directly with the client you will forge a strong relationship in order to help strategically grow the account and make ensure the best possible customer service.
Oversee budgetary control.

Requirements
A proven track record in managing similar size account with a similar number of reports is absolutely essential.
Collaborative and positive management style.
Good technical knowledge of litho sheet fed, direct mail, forms, POS necessary.
Demonstrable experience managing a corporate client(s) face to face is essential.
Demonstrable experience in overcoming customer dis-satisfaction, contractual SLA issues and finding improved solutions is required in this role.
Proven quantifiable results in increasing profit and efficiency required.
Confident, outgoing
Professional with gravitas. Superlative verbal and written communication skills
Computer literate.

The Benefits
Superb career opportunity with a market leader - a real chance to make your mark and push your career forward in the right direction.