Internal Sales and new business executive
Duncan Print Group is a print and packaging design and manufacturing company serving a wide range of customers from start-ups to major high street retailers. We have a excellent reputation within the packaging industry for luxury and award winning design.
We are looking for an enthusiastic individual to join our customer services team with responsibility for handling new enquiries from prospects and guiding them through our process of designing and producing bespoke packaging for their product. The candidate will report directly to a company director.
The ideal candidate should have knowledge of print and packaging and experience in a customer service or sales team using a CRM system. Typical tasks will be taking calls and emails from new enquiries, making product recommendations from customer briefs and guiding them through to placing an order. The role will also require candidates to reactivate and grow existing accounts and work closely with the marketing manager to advise on marketing opportunities.
Other duties will working closely with our designers to create prototypes, working with our customer services and estimating team to create quotations and assist with orders into production.
Skills & Requirements:
Enthusiastic and hardworking
Good negotiating skills
A passion for design and working with customers
Proficient with spreadsheets, word documents and email.
High level of organisational skills, written english and grammar
Strong problem solving skills.
Location: Welwyn Garden City, Herts
Strictly no agencies, thank you.